Privacy Policy
**Last Updated:** 10/10/2024
**John Ciampoli Plumbing** is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, [https://www.ciampoliplumbing.com](https://www.ciampoliplumbing.com) (the "Site").
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: When you use our services, contact us through the website, or request a quote, we may collect personal information such as your name, email address, phone number, and address.
- Automatically Collected Information: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Site. This may include your IP address, browser type, the pages you visit, and other analytics data.
2. How We Use Your Information
The information we collect is used to:
- Provide you with the services and information you request.
- Improve our website and customer service.
- Communicate with you regarding your service requests and inquiries.
- Send you promotional emails or newsletters (if you have opted in).
- Advertising: We use Google Ads to advertise our services. This may involve the use of cookies to serve ads based on your prior visits to our Site. Google may use cookies or device identifiers to serve ads based on your interactions with our Site. You can opt out of Google's use of cookies or device identifiers through Google's Ads Settings.
3. Google Ads and Analytics
Our Site uses **Google Ads** and **Google Analytics** for the purpose of advertising and understanding how users interact with our Site. Google Ads allows us to display relevant ads to users who have visited our Site or searched for similar services. Google Analytics helps us analyze website traffic and improve the user experience.
- Google Ads Cookies: Google Ads may use cookies to show ads that are more relevant to users. Cookies are also used to help prevent the same ad from continuously reappearing and to measure the effectiveness of ad campaigns. You can opt out of personalized advertising by visiting Google Ads Settings.
- Google Analytics: This service tracks and reports website traffic using cookies. You can prevent your data from being collected by installing the Google Analytics Opt-out Browser Add-on.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist in website hosting, email communication, and payment processing. These parties are obligated to keep your information confidential.
- Law Enforcement: If required by law, we may share your information to comply with legal processes or government requests.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Choices and Rights
- Opt-Out of Communications: You may opt out of receiving promotional emails from us by following the unsubscribe link in any email or by contacting us directly at dispatch@ciampoliplumbing.com.
- Cookies: You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Site.
- Data Access and Deletion: If you are a resident of California or the European Union, you may have the right to request access to or deletion of your personal information. To exercise these rights, please contact us at dispatch@ciampoliplumbing.com.
7. Links to Other Websites
Our Site may contain links to other websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read the privacy policies of any website you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our Site with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
John Ciampoli Plumbing
2739 Via Orange Way, Suite 105
Spring Valley, CA 91978
Phone: +1 (619) 439-7153
Email: dispatch@ciampoliplumbing.com
