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Gas-line safety: leave a suspected leak to emergency responders

Know the immediate safety response to a suspected gas leak and the information needed for planned plumbing work after clearance.

John Ciampoli Plumbing · Updated

Leave first

If you suspect a gas leak, leave the building or affected area immediately. From a safe location, call 911 and follow SDG&E's emergency instructions. Do not wait for a plumbing appointment or a website response. An odor, hissing or a damaged line needs an appropriate safety response; an online checklist cannot clear a property for occupancy.

Do not investigate inside

Do not use flames, operate electrical switches or attempt to find or repair the leak in the affected area. Make calls after moving to safety. Do not turn gas back on yourself following a suspected leak or utility shutoff. Follow the directions of emergency responders and the utility before returning.

Plan non-emergency work separately

After the site is cleared, gather appliance model information, utility notices and the description of the required work. For a planned appliance change, discuss fuel demand, connection and venting requirements, permits and inspection with the appropriate professionals. Confirm the scope with John Ciampoli Plumbing's dispatcher; do not assume an existing connection is suitable for a different appliance.

Discuss a plumbing assessment

John Ciampoli Plumbing serves all San Diego County from its Spring Valley office. Share symptoms, access and authorization details with the dispatcher to discuss the next step.

Sources and scope

General observation and planning guidance. It does not replace an inspection or equipment instructions. Technical references are linked below.

Request plumbing service

We serve all San Diego County. Tell us your city, the plumbing issue and how to reach you. Our dispatcher will confirm availability and next steps.